Connect. Serve. Grow — All in One Dashboard.
Manage customer calls, messages, emails,
and support tickets from one intuitive dashboard — empowering your business to connect, serve, and grow effortlessly.
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100+ organizations count on us for reliable, seamless customer engagement.
Products
Your Complete Customer Communication Suite
Powerful products in one dashboard—automate workflows, track performance, and deliver faster, friendlier customer service at scale.
Voice
Deliver professional customer service via crystal-clear calls, IVR menus, and call routing, ensuring every customer gets quick and personalized assistance.
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SMS & Shortcode
Send bulk messages, alerts, and promotions instantly. Use shortcodes for interactive campaigns, customer engagement, and easy response tracking.
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Engage customers on their favorite chat app with automated responses, order updates, and real-time support, all from one powerful platform.
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Telegram Bots
Build smart bots to automate updates, handle customer queries, and deliver information instantly to your audience on Telegram.
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Emails
Run targeted email campaigns, send updates, and track performance, all while keeping your customer communication organized and effective.
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Tickets
Streamline issue tracking with an easy-to-use ticketing system that ensures faster resolutions, improved team coordination, and better customer satisfaction.
Learn moreReady to Transform Your Customer Communication?
See how Turehub can power your growth and customer satisfaction.
Unify Every Conversation
Connect every channel, team, and tool for seamless, measurable customer conversations.
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Omnichannel Inbox
Route voice, SMS, WhatsApp, Telegram, email, and tickets to one shared workspace.
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Automation & Bots
Trigger replies, updates, and workflows to reduce handling time and human errors.
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Smart Routing & IVR
Automatically direct callers and messages to the right agent or team, first time.
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Customer 360 Profiles
View history, notes, and preferences across channels for personalized interactions.
Scale Support Without the Overhead
Serve more customers with automation, shared inboxes, analytics, and pay‑as‑you‑grow pricing.
Pay‑As‑You‑Grow
Flexible plans tied to usage—avoid heavy upfront costs as you scale.
No‑Code Setup
Launch channels, IVR, and bots with guided wizards—no developers required.
Team Collaboration
Assign, tag, and internal‑note tickets to resolve issues faster together.
Compliance & Security
Data encryption, access controls, and audit logs to protect your business.
Pricing
Simple, scalable pricing.
No extra charges. No hidden fees.
Basic
Essential communication tools for growing business needs.
Advance
Expanded integrations with advanced messaging and automation.
Premium
Comprehensive solutions for enterprises with complex workflows.
“Turehub transformed how we manage customer support. From SMS to WhatsApp and calls, everything is centralized. Our response times improved drastically, and customers now feel valued. It’s like having an enterprise-grade solution at SME cost.”
Kimathi Johnson
SME Owner – Retail
FAQ
Frequently asked questions:
Everything you need to know about the product and billing.
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What services does Turehub provide?
Turehub offers a complete suite of customer engagement solutions, including 24/7 customer support outsourcing, affordable shared and dedicated agents, bulk messaging for promotions and alerts, lead nurturing and sales follow-ups, customer feedback and survey management, and custom CRM & ticketing systems. Our platform ensures businesses can engage customers across voice, SMS, WhatsApp, email, and social channels.
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How does Turehub improve customer support?
We provide both the technology (CRM, ticketing, and automation tools) and the people (shared or dedicated agents) to deliver seamless support. Businesses can outsource customer service, scale on-demand, and access 24/7 coverage across multiple channels, ensuring faster response times and higher customer satisfaction.
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What industries can benefit from Turehub?
Our solutions are industry-agnostic, serving SMEs, corporates, NGOs, and institutions. We support sectors like e-commerce, finance, telecoms, events, healthcare, education, and government services, helping each to streamline communications, manage customer interactions, and grow efficiently.
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How does Turehub handle bulk messaging campaigns?
With Turehub, businesses can send instant promotions, alerts, and updates via SMS, WhatsApp, and email. Our bulk messaging platform supports personalization, scheduling, and reporting, ensuring messages reach the right audience at the right time while remaining cost-effective.
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Is Turehub affordable for small businesses?
Yes. We designed our pricing to suit startups and SMEs as well as large enterprises. Our shared agent services and basic platform packages allow smaller companies to access professional support and advanced tools without the heavy costs of building their own teams or systems.
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How does Turehub ensure quality and reliability?
We combine robust technology with skilled professionals. Our agents undergo training, and our systems integrate automation, reporting, and AI-powered tools. We also maintain strong compliance standards and secure infrastructure to protect customer data and deliver reliable service.
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Why choose Turehub over other providers?
Turehub is unique because we offer a holistic solution: both the tools (CRM, ticketing, messaging, bots) and the workforce (shared and dedicated agents). Businesses can start small, scale flexibly, and manage all customer engagement needs in one ecosystem, reducing complexity and boosting results.
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