Turehub WhatsApp – Connect Where Your Customers Already Are
Automate conversations with bots, then hand off to agents seamlessly—all in one inbox.
Conversations That Feel Natural, At Scale
Customers live on WhatsApp. With Turehub WhatsApp, you can deliver instant support, automate common questions with smart bots, and seamlessly hand over to human agents when it matters most. Manage conversations from one dashboard, keep track of customer history, and turn WhatsApp into a powerful sales and support channel.
Open rate – SMS messages are read within minutes.
Response rate – Shortcodes drive real-time, two-way engagement.
Faster – Customer support resolutions compared to email.
Case Studies
All-in-One WhatsApp Messaging Platform
Engage, support, and sell—without switching apps.
Smart Chatbots
Automate FAQs, booking confirmations, and quick replies to free up your team
Agent Handover
When bots can’t solve it, route the conversation to a live agent seamlessly.
Multi-Agent Inbox
Multiple agents can collaborate and reply to customers in one shared inbox.
Rich Messaging
Send images, files, videos, and buttons for more engaging conversations.
Conversation History
Track all past chats for context, compliance, and better personalization.
Broadcast Messaging
Send targeted updates, promotions, or reminders to segmented groups.
Opt-In & Compliance
Built-in tools to manage consent and ensure compliance with WhatsApp policies.
Analytics & Reports
Measure delivery, response times, and agent performance in real-time.
Why Businesses Choose Turehub WhatsApp
Enhance customer care with instant alerts, two-way chats, and personalized updates—keeping conversations seamless across voice and SMS.
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Boost Sales & Engagement
Use WhatsApp for promotions, order updates, and re-engagement campaigns. -
Reach Customers Instantly
Be available where your customers spend most of their time. -
Seamless Customer Experience
Switch between bots and agents for fast, reliable service.
Use Cases
Powerful Ways to Use WhatsApp
From support to sales, unlock real impact.
Order Updates & Delivery Alerts
Real-time status, address confirmations, proof-of-delivery docs.
Customer Support & FAQs
Bot triage, agent escalation, case references.
Promotions & Re-engagement
Personalized offers to opted-in customers with tappable buttons.
Appointments & Reminders
Book/reschedule flows, reminders, and directions.
Onboarding & KYC
Guided document collection and verification steps.
Feedback & CSAT
Post-interaction surveys with quick replies.
Pricing
Simple, scalable pricing.
No extra charges. No hidden fees.
| ITEM & DESCRIPTION | COST | |
|---|---|---|
| Setup & Maintenance Costs | Whatsapp Business Setup per number | KES 10000 + 16% VAT |
| Whatsapp Montly Maintenance per number | KES 5000 + 16% VAT | |
| Whatsapp Bot Setup | KES 10000 + 16% VAT | |
| Usage Costs | Marketing Category per message Business-initiated templates that do not qualify as utility or authentication (e.g. promotions, offers, informational updates, survey requests). | USD 0.0099 |
| Utility Category per message Specific customer requests, transactions, post-purchase notifications, or billing reminders. | USD 0.0099 | |
| Authentication Category per message One-time passcodes. | USD 0.03025 | |
| Free-form messages Category per message Messages that don’t use a template. These are only allowed during a customer service window. | USD 0.0055 |
FAQ
Frequently asked questions:
Explore how WhatsApp supports campaigns, conversations, and agent handovers effectively.
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What can I do with Turehub WhatsApp?
Centralize all chats in a shared inbox, automate FAQs with bots, escalate to agents, send opt-in broadcasts, share media/documents, and measure outcomes.
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Can I run marketing campaigns on WhatsApp?
Yes—send approved, value-driven templates to opted-in audiences. Schedule, segment, A/B text variants, include buttons/lists, and track deliverability and responses.
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Can we automate and still use agents?
Yes—bots handle common tasks and hand off complex cases with full context.
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Do you support media messages?
Yes—images, PDFs, and voice notes are supported.
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How do we measure success?
Dashboard for reads, replies, resolution time, and agent performance.
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Do I need a business WhatsApp number?
You’ll use a WhatsApp Business number (existing or new). We’ll guide setup, verification, and template approvals for compliant messaging.
Turn Chats Into Loyal Customers
Automate the simple, humanize the complex—on the channel customers love.
