Custom CRM & Ticketing Solutions

Tailored CRM & Ticketing Built Around Your Business

Every business is unique. Turehub designs CRM and ticketing systems that adapt to your workflows—centralizing data, automating tasks, and ensuring seamless customer experiences

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Contacts Sales

Streamline Workflows, Simplify Customer Care

Centralize conversations, automate repetitive tasks, and resolve tickets faster with a CRM
and ticketing system built for growth.

Tailored to Fit

No one-size-fits-all—solutions designed for your workflows.

Seamless Integration

Connects with your existing tools and channels

Data-Driven

Track customer journeys, SLAs, and performance metrics in real-time

What Our Custom Solutions Offer

Advanced Ticketing
Track, assign, and escalate requests across channels
CRM Database
Centralized customer profiles with history and preferences
Automation
Auto-assign tickets, send reminders, and escalate breaches
Team Collaboration
Shared notes, mentions, and role-based permissions

Centralizing Workflows for Complex Operations

E-commerce platforms, logistics firms, and tech companies simplify customer care
by automating tickets and integrating CRMs.

Education & Training Program Evaluation

Schools, universities, and training institutions can track student satisfaction, course relevance, and teaching quality. Structured surveys provide actionable data to refine curriculum and ensure positive learning experiences for learners.

Hospitality & Travel Guest Experience Reviews

Hotels, airlines, and travel agencies can gather stay reviews, trip ratings, and post-booking surveys. Actionable insights strengthen service delivery, boost reputation, and encourage repeat bookings in competitive tourism markets.

Retail & E-Commerce Experience Insights

Capture post-purchase feedback to measure satisfaction, product quality, and delivery experience. Real-time survey responses help retailers improve offerings, reduce returns, and enhance customer loyalty through continuous service refinement.

Healthcare & Patient Satisfaction Tracking

Hospitals and clinics can collect feedback after appointments, treatments, or discharges. Patient surveys identify gaps in care, improve medical outcomes, and enhance the trust between healthcare providers and their communities.

Banking & Financial Service Quality Monitoring

Banks, insurers, and fintechs can measure customer trust through transaction surveys, support feedback, and satisfaction ratings. These insights improve service transparency, reduce churn, and strengthen long-term financial relationships.

FAQ

Frequently asked questions:

Centralize customer interactions, automate tasks, and manage tickets in one system.

Why should I choose a custom CRM instead of off-the-shelf?

Off-the-shelf CRMs are generic and often force you to change workflows. A custom CRM adapts to your business processes, improving efficiency and reducing friction.
Can Turehub integrate CRM and ticketing with my existing systems?

Yes. Our solutions integrate with WhatsApp, email, SMS, social media, and even payment platforms, ensuring a smooth flow of customer information.
How long does it take to set up a custom solution?

Depending on complexity, setups range from a few days for small businesses to a few weeks for larger enterprises. We guide you through every step.
What kind of businesses need custom ticketing solutions?

Any business with frequent customer interactions—e-commerce, SaaS, healthcare, finance, or hospitality—benefits from custom ticketing to streamline communication and track resolutions.
Can the CRM grow as my business expands?

Yes. Our solutions are modular and scalable, allowing you to add features, integrations, and more channels as your business grows.
Is the data stored securely?

Absolutely. We implement enterprise-grade security, data encryption, and access controls. Your customer data remains private, compliant, and protected at all times.