Reach Customers Instantly with SMS & Shortcodes
Send bulk messages, run interactive shortcode bots, and track results—fast, compliant, and cost-effective.
Messages That Get Seen—and Acted On
Turehub lets you broadcast at scale, engage in two-way conversations via shortcodes, and track every interaction. Whether it’s alerts, promotions, or support, SMS ensures your message is read almost instantly. With automation, analytics, and shortcode bots, you sell smarter, support faster, and cut costs—while always staying connected to your customers when it matters most.
Open rate – SMS messages are read within minutes.
Response rate – Shortcodes drive real-time, two-way engagement.
Faster – Customer support resolutions compared to email.
Case Studies
Features Overview
Broadcast, engage, and automate customer communication with ease
Bulk SMS Broadcasting
Upload contacts, compose once, reach thousands in seconds with high deliverability.
Two-Way SMS (Replies Inbox)
Receive and manage replies in a shared inbox with tagging and assignment.
Shortcode & SMS Bots
Run interactive menus, surveys, and lookups via keywords and step flows.
Personalization & Templates
Use variables (name, order, balance) and reusable templates for speed and accuracy.
Segmentation & Targeting
Filter by lists, attributes, behavior, or past engagement to boost conversion.
Delivery Reports & Analytics
Monitor sent, delivered, failed, opt-outs, CTR, and cost per result.
Opt-Out & Compliance Controls
Automatic STOP handling, quiet hours, and consent logs.
Number/Sender ID Options
Use shortcodes, long codes, or registered sender IDs.
Webhooks & API
Programmatic sends, inbound events, and delivery callbacks.
Why Our Sms Servives Complements Your Customer Care
Enhance customer care with instant alerts, two-way chats, and personalized updates—keeping conversations seamless across voice and SMS.
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Reduce Inbound Volume
Send proactive updates (outages, delays, appointments) to prevent call spikes. -
Post-Call Surveys
Trigger CSAT/NPS by SMS after calls; feed insights to QA. -
Queue Relief
Offer SMS callbacks or self-serve menu via shortcode when wait times rise
Use Cases
Reach Customers Anytime, Anywhere
Instant messaging that drives action and builds loyalty.
Promotions & Flash Sales
Personalized offers with tracked links and expiry reminders.
Service Alerts & Notifications
Outage updates, delivery ETAs, policy changes.
Reminders & Appointments
Confirmations, reschedules, and no-show reduction drips.
Two-Factor Authentication (OTP)
Fast, reliable one-time passwords.
Registrations & Lead Capture
Keyword “JOIN” to subscribe, gated downloads, event sign-ups.
Billing & Collections
Friendly reminders with secure payment links and receipts.
Pricing
Simple, scalable pricing.
No extra charges. No hidden fees.
| ITEM & DESCRIPTION | COST (KES) | |
|---|---|---|
| Setup & Maintenance Costs | Sender ID - Safaricom | 10,000 + 16% VAT |
| Sender ID - Airtel | 8,500 + 16% VAT | |
| Sender ID - Telkon | 8,500 + 16% VAT | |
| Usage Costs | Sms Cost (Safaricom, Airtel, Telkom) | 0.5 |
| ITEM & DESCRIPTION | COST (KES) | |
|---|---|---|
| Setup & Maintenance Costs | Dedicated Short code setup (Safaricom, Airtel, Telkom) | 10,000 + 16% VAT |
| Dedicated Short code Maintenance (Safaricom, Airtel, Telkom) | 20,000 + 16% VAT | |
| Toll Free Short code setup (Safaricom, Airtel, Telkom) | 15,000 + 16% VAT | |
| Shared Short code setup (Safaricom, Airtel, Telkom) | 8,000 + 16% VAT | |
| Shared Short code Maintenance (Safaricom, Airtel, Telkom) | 5,000 + 16% VAT | |
| Usage Costs | Outgoing Sms Cost (Safaricom, Airtel, Telkom) | 0.5 |
FAQ
Frequently asked questions:
Everything you need to know about Turehub SMS and Shortcode Services
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How long does shortcode provisioning take?
Varies by carrier/regulator; we’ll share timelines and required documents.
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Can I use my branded sender ID?
Where supported. Some routes require numeric senders for reliability.
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How do opt-outs work?
We auto-process STOP/UNSUBSCRIBE and maintain a suppression list across campaigns.
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Do you support replies and two-way messaging?
Yes—via long codes or shortcodes, managed in a shared inbox.
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Are APIs available?
API and webhooks are on our roadmap and will be available soon.
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What throughput can you handle?
High-throughput routes available; we can throttle per campaign to protect deliverability.
Turn Messages Into Measurable Results
Launch bulk SMS and shortcode bots in minutes—reach customers when it counts.
